1. Shipments and returns

Shipping And Handling

Standard Delivery -

1. Purchases total up to £49.99 are delivered by courier service offering a guaranteed delivery by 4pm next day for a flat charge of £5.99 inc VAT.
2. Purchases of £50.00 and over are postage free and sent by courier with guaranteed next day delivery
3. Please note a signature will be required on delivery, this delivery is for orders taken between Monday to Friday, orders taken on Saturdays will be actioned on the following Monday for delivery on Tuesday.
4. We offer a Saturday delivery service for urgent orders received on Friday before 3pm. To use this option please select at checkout. Please note that this service will cost £22 but is guaranteed for 12 noon on Saturday.
5. Please note any orders that are made before 3pm on Fridays can still use our £5.99 (or free) guaranteed next day delivery but this will be guaranteed by 4pm on the following Monday.

All orders are dispatched as soon as possible, but sometimes delays are unavoidable due to reasons beyond our control, for example: weather, strikes etc  

Please note these charges are for UK only. We may accept orders from other countries but please contact us first for a shipping quote.

* Delivery times can be affected by stock availability. If we are unable to ship your order within two working days you will be contacted by telephone or e-mail. You can then change your order, cancel your order, or place the item on back order.

Delivery Schedule
We dispatch most orders in 1 or 2 working days. This depends on what time we receive your order during the day, if your order is received before 3pm monday to Friday the items will be dispatched same day.Orders received after 3pm monday to Fridays the order will be dispatched the following day for the next day delivery. ie: received monday at 4pm actioned tuesday for delivery wednesday.
Please note an order which is received on Fridays before 3pm will be sent same day but delivered before 4pm on the following Monday. You can request our Saturday delivery if required see above.
Back Orders
If your item is not in stock, we will contact you to advise and if we can offer a replacement.